Privacy Policy

Privacy Policy

Last Updated 12/17/20


Protecting your privacy is important to The Collective Coven and its subsidiaries (collectively, “Company”). This Privacy Policy explains our global practices regarding the collection, use, and disclosure of your personal data, through the use of all of our websites, products, and services (“Applications”).


  1. Information Company Collects About You. We collect information that identifies you, including your name, surname, and contact information, such as your address, email address and telephone number, when you create an account; list or merchandise a product; purchase a product; contact us.

After you have created an account or registered for an Application, we collect additional information, which may include:

  • Details about the products that you merchandised, purchased, or have expressed interest.
  • Your communication preferences.
  • Records of our interaction with you, where appropriate, such as service records, correspondence, details of complaints and their resolution.
  • Content you submitted to us, such as comments you posted in our forums.

  1. Information We Obtain From Your Use of Our Applications. We collect information about the Applications that you use and how you use them. We use this information to support our legitimate interest in improving your experience, and building better online, mobile, and desktop Applications.

This information includes:

  • System Information and Usage Data

We may collect device-specific information, like unique device identifiers, operating system, and the type of device you use.

We may collect information about how you use our Applications. This includes your product ID, license information, which Applications you use and for how long, your city and country from your IP address, and information about your browser.

  • Cookies and similar technologies

Company uses cookies (small text files stored by your web browser when you use websites) and related technologies, such as pixels and beacons to collect and store information when you visit our websites and use our Applications.

We also may use third-party analytics tools, such as Google Analytics, to help us understand how you use our website and Applications.

We associate any data we collect as set forth above with your personal account.

  1. Information We Collect From Other Parties. To help keep our databases current, and to provide you with more relevant content, experiences and offerings, we combine your personal data, as described above, with information from public sources and other companies (such as our channel partners [resellers], business contact databases, and enrichment service providers), in accordance with applicable law.

These sources can tell us about the company size and industry of our business customers and also help us maintain the accuracy of our databases.

  1. How Company Uses the Information Collected. We use your personal data mindfully, and in useful ways, including:

  • To recruit, match, and present potential buying or selling opportunities.
  • To validate your identity, to the extent necessary to engage with you.
  • To deliver you services, products, support, or information you have requested about your Application, to the extent necessary to perform our contract with you.
  • To send you important information within the scope of our interaction with you
  • To send you other information you requested.
  • To send you other special offers, promotions, newsletters, surveys, or other information that you have consented to receive, as long as you want them.
  • To support our legitimate interest in gaining a better understanding of our Applications, so we can improve them and your experience.
  • To correct problems in our Applications, as necessary to perform the contract we have with you.
  • To support our legitimate interest in making our ads more relevant to your interests.
  • To support our legitimate interest in using automated systems to analyze your data using machine learning and advanced analytics to improve our Applications.
  • To pursue our legitimate interest in preventing and reducing fraud and software piracy.

Unless otherwise indicated, there is no statutory or contractual requirement for you to provide this data. If you do not provide this data, we might not be able to provide our services to you.

  1. Disclosure of Personal Data. To provide you the best marketplace-platform we can, we work with other service providers. These companies are located all over the world, and we require them to protect your privacy. They are not authorized by us to use your personal data for their own purposes. Our service providers include companies we use for may include:

  • Marketing.
  • Sales.
  • Consulting.
  • Communications.
  • Software maintenance and support.
  • Social media.
  • Market research.
  • License compliance.
  • Security.
  • Localization.

We may disclose your data in the following circumstances:

  • When we have your consent to do so.
  • To our service providers for the purposes indicated in this Privacy Policy. We do not disclose your personal data to them for their own purposes.
  • To our channel partners (resellers), who are not service providers, for the purposes indicated in this Privacy Policy.
  • When we are required to do so by law, such as to respond to a subpoena or a court order.
  • When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud or software piracy, defend ourselves against attacks, or protect the rights, property, and safety of Company, our customers, and the public.
  • If we merge with another company, or if we sell or reorganize part of, or all of our business, assets, or stock (including, if we file for bankruptcy). If this happens, your data will likely be transferred to the other company.
  • When the data can no longer identify you. This can happen through aggregation, where your data is combined with other data to become a statistic.

  1. How Company Protects Your Data. We use a combination of reasonable physical, administrative, and technological controls to protect your data from unauthorized access or malicious actions.

We limit the access employees, contractors, and agents of Company have to your personal data to those who need to know this data to perform their assigned functions and develop or improve our products and services.

Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem.


  1. Rights to Your Personal Data. We have processes in place to maintain accurate, complete and up to date data. You have the right to access, update, delete, receive a copy of, or restrict our use of your personal data. When we process personal data based on your consent, you have the right to withdraw consent any time.

  • To perform these actions, log-in to your account to manage your personal data and content using our Applications and services. You can also delete your personal data and close your account. We may retain certain data about you for legal and internal business purposes, such as fraud prevention, in accordance with applicable laws.

  • To request a copy of the personal data in your account, please contact us. When you contact us to assist you, we may ask you to validate your identity before fulfilling your request.


  1. Company’s Storage and Data Retention Practices. We retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law or to otherwise fulfil a legal obligation.


  1. Personal Data That May Be Displayed Publically. As always, we urge you to be mindful when deciding to disclose personal data, including on our Applications and websites. In some cases, you can limit who can view or access the information and content you post. In other cases, the information and content might be available to registered members of the Application or website, or even to the general public. Your name, user name, profile image, or email address (particularly if this is your user name) may be posted along with any message or other content you post through some of our Applications and websites. If you are posting information you do not want to be disclosed publicly, make sure you are using a website or Application that allows you to control who sees information you have posted.


  1. Privacy Statement Changes. If and when the way we treat your personal data changes, we will make sure to let you know by updating this Privacy Policy. When we change it, we will make it clear at the top of our Privacy Policy, and we will tell you when we last updated it. If we have your email address, we will also send you a notice by email regarding the update.